To be able to use Adapt Fitness Edinburgh services, you agree to honestly and fully fill out a Physical Activity Readiness Questionnaire and application form(s). It is under the discretion of Adapt Fitness Edinburgh if you are accepted or not.

Adapt Fitness Edinburgh offers these coaching services.

1. 1:1 Personal Training Programmes with Willow Brady or Lynette Low.  Each of the PTs have their own terms of service and policies so please speak to each of them individually for more information.

2. Online Coaching Programmes

The coaching we provide in these options involves the writing of training programmes, providing feedback on technique of movement, habit setting and mindset.

These options require weekly check-ins with Adapt Fitness Edinburgh coaches. 

Our check-in service is an opportunity for clients to receive feedback from our coaches on any videos or comments they have submitted online which help us to assess and record progress of individuals. Coaches will respond in the form of messages, videos or voice notes to offer their expertise and guidance, updating and building upon the clients programme as and when they deem it appropriate to the individuals development needs. 

Adapt Fitness Edinburgh will ensure each of our clients receive comprehensive instructions on how to submit videos and comments for feedback in the initial stages of setting up their programme, though cannot take responsibility for instances when the client chooses not to do so.

At this stage, our coaches will be limited in their ability to provide concise and relevant information helpful for the progression of said client. The client must therefore make a commitment to supply legible information to Adapt Fitness Edinburgh if they wish to enjoy the results of the plan prescribed to them and should accept full ownership of their results as an outcome of their lack of adherence to the feedback process.

Adapt Fitness Edinburgh runs an Group Online Coaching service, whereby a group of customers will start a non-customised training programme together for a pre-set duration of time and will work through this autonomously with distanced support and guidance from our coaches from the start to end date. Delivery of services will be determined after completion of application forms, contact with a member of our team  and lastly payment for the service, which can be expected to happen within 5 working days. The focus of every programme, its duration and required experience level of participants will be detailed in the title of the programme or in information provided by us online; via our website and social media outlets/advertisements. All participants of the programme will be advised to join a private Facebook group set up for their specific course, where coaches and other members of the group will share information which they deem appropriate, relevant and helpful for the development of programme participants. 

With the exception of early sign ups for future courses or unless otherwise stated and declared by either party, when the programme has come to an end participants will no longer be members or clients of Adapt Fitness Edinburgh. 

The programme provided in group online training is not specific to individuals in the same way that a tailored workout plan - either issued separately or as part of a one-to-one personal training programme - would be. One to one remote coaching is when you work with one of Adapt Fitness Edinburgh’s freelance coaches on an individualised training plan which is specific to your goals and desired outcomes. Any agreements, transactions or arrangements made with a freelance coach are separate from the Adapt Fitness Edinburgh business and we will not be able to offer cancellations, refunds or vouchers on their behalf. 

Member Using Services Obligations

1. As a member you will follow the programme outlined for you by Adapt Fitness Edinburgh to the best of your ability.

2. You will upload video and written content as detailed in the Terms of Service section, enabling our coaches to offer you relevant feedback. 

3. You will be respectful in correspondence with other  members of the Adapt Fitness Community and courteous to the professional boundaries of our coaches.

4. You will only contact your coach via e-mail or through the TrueCoach messaging service unless otherwise instructed to do so. The response time outside check-in times may vary from your coach but we will endeavour to respond in an appropriate time.

5. You will pay Adapt Fitness Edinburgh on time and in full for the predetermined amount without attempting to negotiate or barter with our coaches over pricing.

Performance Service Obligations

1. We will write programmes to achieve the goal of the programme (group online coaching) or achieve your goal (one to one online coaching).

2. We will provide feedback within 2 - 4 working days of submission.

3. We aim to guide members in our feedback to the best of our ability.

4. We will respect our members at all times and in any correspondence.

Terms and Conditions of Products

Adapt Fitness Edinburgh sell training programmes for consumers to

purchase and follow autonomously without any further guidance.

Guidance will be included but not limited to the notes and video demonstrations provided in the TrueCoach training app, relevant to the programme content and aimed at achieving the outcomes detailed clearly by either the name of the product, advertising on our social media platforms, and/or on the Adapt Fitness Edinburgh website.

Only on receipt of full payment, will one copy of the product (programmed workouts and supporting materials) be available to the customer. Permission is granted for personal, non-commercial transitory viewing only. You may not:

-   Modify or copy the materials;

-   Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

-   Attempt to decompile or reverse engineer any software contained on Adapt Fitness Edinburgh products;

-   Remove any copyright or other proprietary notations from the materials

-   Transfer the materials to another person or 'mirror' the materials on any other server

Adapt Fitness Edinburgh strictly prohibits violations of any of these restrictions; if Adapt Fitness Edinburgh is made aware of such violations it reserves the right to seek legal action to protect our products.

Terms and Conditions of Sale

All prices are in GBP.

The fees payable for our services will be clearly displayed on the Adapt Fitness Edinburgh website.

The online coaching and training programmes, payment will be taken in full prior to commencement of delivery of services.

For Personal Training Services, please get in touch with Willow or Lynette individually to discuss payment plans options.  

Adapt Fitness Edinburgh may raise prices in the future; you will be made aware of this at least a month in

advance in writing. 

When purchasing a service from us, we use a third party to process our payments through our website, you will need to provide some personal details, including but not limited to your full name, address, e-mail address, phone number and payment details. All information provided is handled in accordance with and protected under our privacy and data protection policy. 

Adapt Fitness Edinburgh accepts no responsibility for the input of erroneous information to the payment system we use.  

All products and services are subject to availability and may be withdrawn at any time.

 We will endeavour to keep the site fully updated with new services and products and remove old ones. If our coaching slots are full, we will do our utmost to let you know in advance before payment is taken and will also clearly display this on the website.

If your order cannot be fulfilled we will notify you with an option of waiting for the product or service to become available or you will be given a full refund for the product, which is unavailable.

Cancellations / Refunds

Adapt Fitness Edinburgh does not tolerate misconduct or mistreatment of staff and reserves the right to discontinue the services or product it provides to customers without a refund in the event that said customer breaches the parameters of this professional boundary. This also applies to online spaces such as community groups and online coaching platforms, where members and coaches will be expected to interact with a level of decorum. This includes but is not limited to offensive, aggressive, or confrontational correspondence. It is under the discretion of Adapt Fitness Edinburgh what constitutes misconduct and will review any cases of misconduct on a case-by-case basis. If it is deemed as misconduct Adapt Fitness Edinburgh reserves the right to terminate coaching services with you. In the event of Adapt Fitness Edinburgh becoming aware of criminal offenses that you have committed or commit while using our services. Adapt Fitness Edinburgh reserves the right to terminate our relationship with you. If Adapt Fitness Edinburgh decides to terminate coaching services with you, for the reasons above it will inform you in writing via e-mail and the services will terminate immediately.

Waiver

We state: Adapt Fitness Edinburgh(all coaches sub-contracted by Adapt Fitness Edinburgh) is not a licensed dietician, nutritional specialist, psychologist, psychiatrist, or physiotherapist. All information you obtain will be directly from Adapt Fitness Edinburgh own experiences and/or the scientific literature. References will be provided where available, in order that you can verify the information presented.

Adapt Fitness Edinburgh, nor any of our employees, agents or representatives, engage in giving medical advice, nor do we or any of our employees, agents or representatives) hold ourselves as qualified to do so.

You are aware of the risks in participating in the services offered to you by Adapt Fitness Edinburgh and understand that all of the training participating in by you as an individual is entirely at your own risk. You assume complete responsibility and liability for those risks and for the injuries that may occur as a result of these risks, even if injuries occur in a manner that is not foreseeable at the time you sign this agreement. You realize that by voluntarily assuming the risks involved, you will be solely responsible for any loss or damage you or your personal belongings sustain. This includes but is not limited to personal injuries and damage to your property.

Adapt Fitness Edinburgh does not accept any liability whatsoever for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the our website or services purchased from Adapt Fitness Edinburgh or any other damage caused.

Expected Results

While we believe that for most people, following our programmes and methods will lead to desired results, any preferential adaptations arising out of Adapt Fitness Edinburgh’s exercise programmes will be entirely dependent on the individuals commitment, consistency, current health condition and compliance to the advice offered by our coaches. Any and all results will be affected by the effort and commitment of the individual, however in some circumstances even where an individual follows our program, they may not achieve the desired results. We therefore provide no warranties of any kind, express or implied, as to:

1. The effectiveness any techniques, diets or programmes that we deliver have; or

2. The results that you may achieve by following our programmes.

All testimonials or marketing media shown on our website or in our content are real people who have used our services. For the avoidance of any doubt, however, they are not indicative of the results that you are likely to achieve; because, as stated above, each individual will have a unique training and exercise experience. Rather, they are included as examples of the results that particular individuals have achieved.